As an avid player at citywinnerz casino, I was excited to explore their loyalty programme. Here’s how it works and what I discovered during my testing.
At a glance: 35x wagering | 1,840 games | 96.3% RTP | EUR 10 minimum deposit
Understanding the Loyalty Programme
The citywinnerz loyalty programme is designed to reward players with points for every bet they place. It’s straightforward: the more you play, the more points you earn. I kicked things off with a EUR 20 deposit and started playing slot games. Each EUR 10 wagered earned me 1 loyalty point.
For example, after a few rounds on a popular slot, I had accumulated around 15 points within the first hour. Not bad, right? You need 100 points for the first tier reward, which I found to be a reasonable target.
How Points Convert to Rewards
Loyalty points can be exchanged for various rewards, including bonus cash and free spins. The conversion rate is as follows:
| Points Required | Reward |
|---|---|
| 100 | EUR 5 Bonus |
| 250 | EUR 15 Bonus |
| 500 | EUR 50 Bonus + 10 Free Spins |
| 1000 | EUR 100 Bonus + 25 Free Spins |
During my testing, I reached the 250-point mark within a few sessions. It took about 5 hours of playtime. The EUR 15 bonus I received was credited almost instantly, which is always a plus.
Wagering Requirements
One thing to keep in mind is the wagering requirement attached to the bonuses. Most bonuses come with a **35x wagering requirement**. So, for my EUR 15 bonus, I would need to wager EUR 525 before I could withdraw any winnings.
It did take a bit of time to meet the requirements. After about 7 hours of gameplay, I was able to clear the bonus. Just a little patience is key here.
Additional Benefits of the Programme
The loyalty programme isn’t just about points. Here are some additional perks I noticed:
- Exclusive bonuses for loyal players
- Access to VIP events and tournaments
- Faster withdrawal times for higher-tier players
I participated in a tournament for loyalty members and noticed the prize pool was EUR 2,500! It felt great to be part of something exclusive and competitive.
Withdrawals and Customer Support
Withdrawals at citywinnerz tend to be quick, especially if you’re a loyalty member. My first withdrawal cleared in about 31 hours, which is quite impressive.
Customer support was also responsive. I had a question regarding my points balance, and they got back to me within 45 minutes.
Final Thoughts
The citywinnerz loyalty programme is a solid offering for regular players. With a fair points system, decent rewards, and quick customer support, it’s worth engaging with if you’re planning to play regularly.
I’d recommend keeping an eye on the points and rewards structure as it can change, but overall, my experience was positive. Definitely a programme to consider if you enjoy frequent gaming sessions!